We’re an extension of your team

Pair our advanced cardiac device data management software with exceptional clinic and patient support services to maximize the benefits of a partnership with Vector Remote Care.

Certified reporting technicians review patient transmissions

Our reporting technicians are CRM experts, delivering a 99% report audit score and 98% reporting accuracy, assuring your patient’s data is in capable, knowledgeable hands.^§This premium, on-demand service adds an extra layer of precision and dependability to your clinic.

Certified review

Certified reporting technicians verify and prepare all cardiac device transmission reports based on personalized clinic protocols, alleviating the time-intensive burdens of remote monitoring data.

Enhanced triage & expedited care

Cardiac device clinics deal with high-volume transmission burden, yet only 8% of all incoming transmission reports are clinically actionable.* Our reporting technicians review incoming device transmissions for you, forwarding completed reports with critical alerts and confirmed clinical relevance to your team for final approval.

Accuracy assurance

Our technicians are cardiac device experts who perform thorough reviews of each report, going beyond EGM interpretation. Reviewing factors such as patient arrhythmia history, comorbidities, medications, and device advisories, our team helps reduce false alarms and expedites clinically actionable reports for clinic review.^§

Our patient support team educates your patients & keeps them connected

Our dedicated patient support team provides hands-on assistance to help your patients feel secure and connected – both to their monitors and their care team.

99% CSAT rating

Patients give our team a 99% customer satisfaction rating, so you can rest assured every interaction is handled with professionalism, expertise, and consideration.^§

Live patient outreach

Our support team personally contacts non-transmitting patients to troubleshoot and reconnect them to their devices so they continue to receive the benefits of remote monitoring.

Educational support

We provide guidance to patients on how their cardiac devices and remote monitors work, including how to reconnect and how to stay connected.

Improved patient compliance

The combined power of our automated and hands-on patient engagement ensures patients adhere to their monitoring plans and maintain consistent device data transmissions.

Supporting every member in your clinic

Clinic staff (RN, PA, Tech)
Provider (EP, MD)
Clinic administrator

Clinic staff (RN, PA, Tech)

Remove the administrative burden associated with remote cardiac monitoring and in-person device interrogations so you can focus on direct patient care.

Learn more

Provider (EP, MD)

Enhance report accuracy, boost staff satisfaction, and enjoy the flexibility of the industry’s only fully-mobile report review and sign-off features.

Learn more

Clinic administrator

Improve continuity of care, enhance clinic efficiency, and optimize clinic revenue with the industry’s leading comprehensive cardiac device software solution.

Learn more