PatientConnect
PatientConnect is the Vector Platform’s industry- leading automated patient outreach feature. It is a holistic, unique approach to patient connectivity designed to proactively keep your patients engaged and on- track for their next transmission. PatientConnect automatically assists to reconnect patients who have become disconnected.
Keep patients engaged in their ongoing care
PatientConnect leverages automated, proactive patient outreach communications to notify patients of upcoming scheduled transmissions and confirm successful device transmissions.
Instant connectivity insight for every patient
Conveniently view the connectivity status of each cardiac device patient under your care. PatientConnect displays the connectivity status of your patients in a clear and straightforward format.
Keep patients connected without increasing your workload
If a scheduled transmission fails, PatientConnect automatically sends the patient a series of communications providing detailed instructions on how to get reconnected. Its approach is demonstrated to increase patient connectivity by 25% in the first year.‡
TESTIMONIALS
The reviews are in…
“It’s been great having you all onboard, we used to work overtime 1-2 hours every day. The first day I went home on time, my wife thought I got fired”
“Our team’s success story in remote cardiac care is a testament to what can be achieved through strategic partnership and specialized technology. By overcoming significant barriers like patient connectivity and staff burden, we have enhanced patient engagement and satisfaction and set a new standard for operational efficiency in the healthcare industry. This model is not only replicable but essential for future advancements in cardiac rhythm management.”
“The people behind the service are intelligent, well versed in this specialized service, and committed to the welfare of our patients. Communication is clear and they deliver on everything that they promise! I’m grateful for having them on our team where the patients are always the winner!”
“Utilizing Vector in our clinic to assist with the management of our remote device checks has been a big time savings to our staff. It has taken a labor intensive process and streamlined it allowing staff to focus their attention on the more urgent matters related to device management.”
“No extra work at all. Vector does all of the heavy lifting to set up our HF report program, the majority of HF reports are normal without significant impedance change. It’s so easy”
“Vector has skilled professionals reviewing all the data and it saves so much time [for] device techs and physicians to review the reports.”
“I love Vector! Has improved my workflow dramatically!”
“Everything is much better for me, I don’t have to log into all the portals, it’s much easier. I love getting alerts to my phone, I am always running around doing things and the alerts will prompt me when I need to address something. I enjoy it.”
“Everyone has always been very helpful & patient, no matter how many questions I may have for them. I am very thankful for that!”
“They are very accurate and helpful. Recently I had a problem and the advice and help [they] gave me was excellent and kept be from panicking as my daughter was out of town and I was afraid. The assistant that helped me [was] very kind and helped me work through the problem . Thank goodness. I also like not having to go into the office for my device to be read. Thank you Again.”
“Every time that I have called, all of my questions have been answered. I feel as though they treat me as a person, not as an account number.”
“With the team monitoring me I feel safe that if anything should happen they are the first to know. It’s very scary wearing a pacemaker but I feel safe with their team on the other side.”
