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Transforming Cardiac Device Management

While CIED remote monitoring offers significant benefits for patient health, low patient connectivity rates and staff burden hinder its effectiveness. This case study outlines the challenges and presents a model for overcoming them.

Download now to uncover our key findings:

  • CIED patient connectivity soared from 68% to 88%
  • Achieved consistent CIED patient compliance rates >95%
  • Patient satisfaction reached 98.8%
  • Streamlined workflows saved clinic staff over 21,630 hours
Transforming Cardiac Device Management
TESTIMONIALS

The reviews are in…

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“Our team’s success story in remote cardiac care is a testament to what can be achieved through strategic partnership and specialized technology. By overcoming significant barriers like patient connectivity and staff burden, we have enhanced patient engagement and satisfaction and set a new standard for operational efficiency in the healthcare industry. This model is not only replicable but essential for future advancements in cardiac rhythm management.”

Dr. Mohamad Sinno
MD, Cardiovascular Disease, Clinical Cardiac Electrophysiology, St. Elizabeth Healthcare
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“Utilizing Vector in our clinic to assist with the management of our remote device checks has been a big time savings to our staff. It has taken a labor intensive process and streamlined it allowing staff to focus their attention on the more urgent matters related to device management.”

Susan Bryan
Practice Administrator, Mobile Heart Specialists
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“No extra work at all. Vector does all of the heavy lifting to set up our HF report program, the majority of HF reports are normal without significant impedance change. It’s so easy”

Marie Weiher
Cardiac Device Clinic, Coastal Cardilogy SLO
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"The people behind the service are intelligent, well versed in this specialized service, and committed to the welfare of our patients. Communication is clear and they deliver on everything that they promise! I'm grateful for having them on our team where the patients are always the winner!"

Manoushka Emerand
Cardiac Device Clinic Manager, Wellstar Cardiovascular Medicine
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“It’s been great having you all onboard, we used to work overtime 1-2 hours every day. The first day I went home on time, my wife thought I got fired”

Brandon
Cardiac Device Clinic RN, St. Elizabeth’s Healthcare
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"Vector has skilled professionals reviewing all the data and it saves so much time [for] device techs and physicians to review the reports."

Nancy King
Cardiac Device Clinic RN, Regional Cardiology Associates
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"I love Vector! Has improved my workflow dramatically!"

Renee Stavropoulos
St. Elizabeth Healthcare
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"Everything is much better for me, I don't have to log into all the portals, it's much easier. I love getting alerts to my phone, I am always running around doing things and the alerts will prompt me when I need to address something. I enjoy it."

Star Rivera
Office Coordinator, HVA Medical Group
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"Everyone has always been very helpful & patient, no matter how many questions I may have for them. I am very thankful for that!"

Vector Patient
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"Every time that I have called, all of my questions have been answered. I feel as though they treat me as a person, not as an account number."

Vector Patient
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"They are very accurate and helpful. Recently I had a problem and the advice and help [they] gave me was excellent and kept be from panicking as my daughter was out of town and I was afraid. The assistant that helped me [was] very kind and helped me work through the problem . Thank goodness. I also like not having to go into the office for my device to be read. Thank you Again."

Vector Patient
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"With the team monitoring me I feel safe that if anything should happen they are the first to know. It's very scary wearing a pacemaker but I feel safe with their team on the other side."

Vector Patient