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Are you a Vector Patient?

Patient Support for Cardiac Monitoring at Home

Chat with us or fill out the form below!

We can help you get the most out of remote cardiac monitoring. Whatever you need, we’re here for you.

For Patients Using Cardiac Monitoring at Home

Vector Remote Care partners with cardiac clinics to monitor your heart and implanted device from your home.

Need Patient Support?

Fill out the form and we’ll get back to you.

Need Help?

Our patient support staff is standing by to help you set up your cardiac monitor, connect your device, or troubleshoot any issues. Chat with us by clicking on the text icon in the bottom right-hand corner of this page.

Device Setup Resources

Ready to connect your cardiac device for remote heart monitoring? Check out our resource library below for how-to guides and videos. 

Resource Library for Cardiac Monitor Brands

Merlin Monitor

Setup Video
Setup Guide
Cellular Setup Guide
Advanced Setup Guide

My Merlin Mobile App

Setup Video
Setup Guide

BIOTRONIK HOME MONITOR

Setup Guide
Spanish Setup Guide

latitude

Setup Video
Setup Guide
Cellular Setup Guide
Internet Setup Guide
Spanish Setup Guide

CARELINK 2490

Setup Video
Setup Guide
Landline Setup Guide
Spanish Setup Guide

MyCareLink Smart

Setup Video
Setup Guide
Troubleshooting Guide
Spanish Setup Guide

Carelink 24950/24952

Setup Video
Setup Guide
Internet Adaptor Setup
Troubleshooting Guide
Spanish Setup Guide

Medtronic MyCareLink Heart App

Setup Guide
Download App

MyCareLink relay

Setup Guide

Vector Remote Care is proud to be an industry leader that is transforming home cardiac monitoring while providing superior service. Whatever you need, Vector is here to support you.

Manufacturer Alert

Please note that due to current shipment challenges, manufacturers of remote heart monitoring devices are experiencing delivery delays of up to 6 months post order. Unfortunately, Vector representatives have no further details on your delivery timeline.

For complete information on your remote heart monitor, we invite you to contact the manufacturer directly. Please see below for numbers to contact specific brands for cardiac monitors.